Via provides wheelchair accessible vehicles that accommodate wheelchairs up to 31'' wide and a combined passenger and device weight of up to 800lbs.
Customers needing wheelchair accessibility or curbside service must indicate so in this form or by calling their local support hotline.
Complete this required survey to provide details about your mobility device. This ensures we can best meet your needs.
NOTE: Riders found to have falsely requested the wheelchair accessible vehicle setting are subject to an account suspension.